We are committed to protecting your privacy when you are using our online services. To protect your privacy, we apply six principles which you can read about below.
Principle 1 - Notice
During our registration process, we ask for personal information which both identifies you and enables us to communicate with you.
We will use the information you provide only for the following purposes:
- To process transactions.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To personalise your experience.
Your information helps us to better respond to your individual needs.
- To improve our website.
We continually strive to improve our website content, design and layout based on the information and feedback we receive from you.
- To improve customer service.
Your information helps us to more effectively respond to your customer service requests and support needs.
- To administer a contest, promotion, survey or other site feature.
- To send periodic emails.
The email address you provide for ordering processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, offers and promotions, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Principle 2 - Consent and Choice
Principle 3 - Access
We have provided an administration service (your account) where you can review your personal information at any time to ensure it is correct and current. You will be able to update, correct, change or delete inaccurate details. You may also change your choice of opting in or out of marketing and promotional activities, although you may continue to receive mailings for a short period while your change is being processed. You have the right to ask for a copy of your personal information on payment of a small fee.
Principle 4 - Security
We have taken appropriate measures to ensure that your personal information is not unlawfully processed. StormSource uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including "firewalls" and Secure Socket Layers. StormSource treats data as an asset that must be protected against loss and unauthorised access. However, no information transferred over the Internet or wireless network can be guaranteed to be completely secure. We employ many different security techniques to protect such data from unauthorised access by users inside and outside the company.
Principle 4.1 - Cookies
Please be aware that restricting or blocking cookies set on StormSource.co.uk may impact the functionality or performance of the StormSource website, or prevent you from using certain services provided through StormSource. It will also affect our ability to update StormSource to cater for user preferences and improve performance.
Please note that certain cookies may be set as soon as you visit this website, but you can remove them using your browser settings.
For general information and instructions on how to enable/disable cookies, please visit www.allaboutcookies.org
Principle 5 - Minors
The StormSource website is not intended for children and we ask that no-one under the age of 12 submits personal information to us or uses the site without supervision of a parent or guardian.
Principle 6 - Deletion of your Personal Data
We are unable to delete your StormSource account information containing your personal information for a period of six years from the date of your last interaction with us (this could be a sales transaction, a return, or some other interaction with StormSource via our Customer Services team or our online tools). This is because we may need to access historical information for business reporting purposes. Please note however, that at any point in time you may opt in or out of marketing communications via the 'your account' section of this website.
Changes to this policy
This policy was last modified on 20/05/2015.