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Privacy and Cookie Policy

This privacy policy covers all users who register to use the StormSource website. It is not necessary to register in order to gain access to the searching facilities of the site.  Access to StormSource is free of charge to all users.
We are committed to protecting your privacy when you are using our online services. To protect your privacy, we apply six principles which you can read about below.


Principle 1 - Notice

During our registration process, we ask for personal information which both identifies you and enables us to communicate with you.

We will use the information you provide only for the following purposes:

  • To process transactions.
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To personalise your experience.
    Your information helps us to better respond to your individual needs.
  • To improve our website.
    We continually strive to improve our website content, design and layout based on the information and feedback we receive from you.
  • To improve customer service.
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails.
    The email address you provide for ordering processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, offers and promotions, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

This privacy policy only covers the StormSource website at www.StormSource.co.uk. Other links within this site to other websites or framed third party sites within StormSource are not covered by this policy.  We may continue to use your personal information for a period after you cease being a registered user. 

 

Principle 2 - Consent and Choice

If you choose not to register or not to provide personal information, you may still visit the StormSource website but you will not be able to submit an online order.  By completing the registration process, you are confirming that you accept the terms or our privacy policy as described and consent to our using your information accordingly.

 

Principle 3 - Access

We have provided an administration service (your account) where you can review your personal information at any time to ensure it is correct and current.  You will be able to update, correct, change or delete inaccurate details.  You may also change your choice of opting in or out of marketing and promotional activities, although you may continue to receive mailings for a short period while your change is being processed.  You have the right to ask for a copy of your personal information on payment of a small fee.

 

Principle 4 - Security

We have taken appropriate measures to ensure that your personal information is not unlawfully processed.  StormSource uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including "firewalls" and Secure Socket Layers.   StormSource treats data as an asset that must be protected against loss and unauthorised access.  However, no information transferred over the Internet or wireless network can be guaranteed to be completely secure.  We employ many different security techniques to protect such data from unauthorised access by users inside and outside the company.

 

Principle 4.1 - Cookies

Cookies are small text files stored on your device when you access most websites on the internet.  The information within these cookies does not include any personal or financial information.  StormSource uses cookies in order to make the website easier to use, to support the provision of information and functionality to you, as well as to provide us with information about how StormSource.co.uk is used so that we can make sure it is as up to date, relevant and error free as we can. 

  

Using StormSource.co.uk means you agree to our use of cookies.  You can choose to restrict or block cookies set on StormSource.co.uk through your browser settings at any time.

 

Please be aware that restricting or blocking cookies set on StormSource.co.uk may impact the functionality or performance of the StormSource website, or prevent you from using certain services provided through StormSource.   It will also affect our ability to update StormSource to cater for user preferences and improve performance.

 

Please note that certain cookies may be set as soon as you visit this website, but you can remove them using your browser settings.

 

Third party Internet sites that you can link to from our website are not covered by our privacy and cookie policy, so we urge you to be careful when you enter any personal information online.  StormSource accepts no responsibility or liability for these sites.   Other companies which advertise or offer their products or services on our website may also allocate cookies to your device.   The types of cookies they use and how they use the information generated by them will be governed by their own privacy policies and not ours.

 

For general information and instructions on how to enable/disable cookies, please visit www.allaboutcookies.org

 

Principle 5 - Minors

The StormSource website is not intended for children and we ask that no-one under the age of 12 submits personal information to us or uses the site without supervision of a parent or guardian.

 

Principle 6 - Deletion of your Personal Data

We are unable to delete your StormSource account information containing your personal information for a period of six years from the date of your last interaction with us (this could be a sales transaction, a return, or some other interaction with StormSource via our Customer Services team or our online tools). This is because we may need to access historical information for business reporting purposes. Please note however, that at any point in time you may opt in or out of marketing communications via the 'your account' section of this website.

 

Questions

If you have any questions about this privacy policy, or the use of your personal information, or if you wish to request us to stop using your information in any way, please email Customer Services.

 

Changes to this policy

If we decide to change this privacy policy, we would post such changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

 

This policy was last modified on 20/05/2015.