All orders placed before 2:00pm should be dispatched the same day. Any orders placed after this time will be sent the next day.
If you live within the UK
We use Royal mail ‘Recorded’ and ‘Special Delivery’ for UK orders.
Royal mail Recorded 1st and 2nd Class
Tracked at the Royal mail website. Recorded 1st and 2nd Class provides you with a signed for service and offers compensation up to the value of the Recorded signed for fee. Recorded 1st Class is a next working day service. However, this is not guaranteed, delivery to certain postcode areas require a longer delivery time. Recorded 2nd Class is a within 3 days service.
Royal mail Special Delivery next day
Tracked at the Royal mail website. Special Delivery provides you with a signed for and insured service, usually before 1:00pm next working day to most UK postcode areas. The following postcode areas require a longer delivery time: -
(Next working day by 5:30pm)
AB30-56, IV21-28, IV40-52, IV54-56, KW1-14, PA28-38, PH15, PH17-26, PH31-42, PH49-50, HS1, HS3-9, KA27-28, PA60, PA77, KW15-16, GY9, ZE1.
(Within 2 working days by 5:30pm)
GY1, GY9, HS2, PA61-75, PA78, ZE2-3.
(Within 3 working days by 5:30pm)
KW16-17, PH30, PH41-44.
If you live outside the UK
We use Royal Mail ‘International Signed For’, ‘Airmail’ and ‘Airsure’ for international orders.
Royal mail International Signed For
Tracked at the Royal mail website. International Signed For provides you with a signed for and insured service, usually within 3 working days to western Europe, 5 working days to eastern Europe and 7 working days for the rest of the world.
Royal mail Airmail
Airmail provides a basic service usually delivered within 4 working days to western Europe, 6 working days to eastern Europe and 8 working days for the rest of the world.
Royal mail Airsure
Tracked at the Royal mail website. Airsure provides you with an electronic confirmation of delivery and insured service, usually arriving one day faster than Royal mails Airmail target delivery time. Airmail target times are as follows; 3 working days to western Europe, 5 working days to eastern Europe and 7 working days for the rest of the world.
Airsure is only available to the following destinations: -
European Union Zones*
Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Latvia, Luxembourg, Malta, Netherlands, Portugal, Republic of Ireland, Spain and Sweden
* Airsure to European Union destinations is subject to VAT at the standard rate.
Non-European Union Zones
Andorra, Azores, Balearic Islands, Canary Islands, Corsica, Faroe Islands, Iceland, Liechtenstein, Madeira, Monaco and Switzerland
Rest of the World
Australia, Brazil, Canada, Hong Kong, Malaysia, Singapore, New Zealand and USA